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Click one of the links below for step-by-step instructions on setting up your MarketDental email accounts in one of the following programs:

Microsoft Windows
» Microsoft Outlook Express
» Microsoft Outlook 2003

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Instructions for setting up email accounts in Outlook Express

To use Outlook Express for sending and receiving email, follow the steps below.

Step 1: Open the program by clicking the Outlook Express icon located on your computer.

Step 2: Click Tools located on the top menu. Scroll down and click Accounts...

Step 3: Click the Add button and select the Mail option

Step 4: Enter how you would like your name to appear on outgoing messages. Then click NEXT.

Step 5: Enter your email address for this account. Then click NEXT.

Step 6: Select POP3 as your incoming mail server. Next, enter mail.yourdomain.com as your incoming mail server and outgoing mail (SMTP) server name in both input fields.

• Incoming mail server (POP3): Enter mail.yourdomain.com
• Outgoing mail server (SMTP): Enter mail.yourdomain.com Port: 26

Note: Many ISP's (Internet Service Providers) are blocking what is called "SMTP Port 25" which is the port used to send e-mail. These ISPs have chosen to do this to cut down on the amount of "SPAM" mail that is sent. You can check with your ISP to see if they are doing this. If you are using Bell must enter smtp1.sympatico.ca as their Outgoing mail (SMTP) server. If you are using Rogers must enter smtp.broadband.rogers.com as their Outgoing mail (SMTP) server. Then click NEXT.

Step 7: Enter your full email address as your account name (use only lower case letters). Then enter your password (use only lower case letters) and place a check in the REMEMBER PASSWORD box. Then click NEXT.

Step 8: Click Finish to complete the setup for this email account.

Instructions for setting up email accounts in Microsoft Outlook 2003

Step 1: Open the program by clicking the Microsoft Outlook 2003 icon located on your computer.

Step 2: Click on Tools located on the top menu. Scroll down and click on E-mail Accounts...

Step 3: Select Add a new e-mail account and click Next.

Step 4: You will be prompted to specify the type of mail server you use. Select POP3 and click Next.

Step 5:

• Your Name: Enter the display name that other people will see when you send them e-mail. It should usually be your real name, such as John Doe.
• E-mail Address: Enter your full email address for this account.
• User Name: Enter your full email address using only lower case letters.
• Password: Enter the password you chose for this email address using only lower case letters. Check REMEMBER PASSWORD if you don't want Outlook to ask you for the password each time you check your e-mail.
• Incoming mail server (POP3): Enter mail.yourdomain.com
• Outgoing mail server (SMTP): Enter mail.yourdomain.com Port: 26

Note: Many ISP's (Internet Service Providers) are blocking what is called "SMTP Port 25" which is the port used to send e-mail. These ISPs have chosen to do this to cut down on the amount of "SPAM" mail that is sent. You can check with your ISP to see if they are doing this. If you are using Bell must enter smtp1.sympatico.ca as their Outgoing mail (SMTP) server. If you are using Rogers must enter smtp.broadband.rogers.com as their Outgoing mail (SMTP) server.

• Make sure that Log on using Secure Password Authentication (SPA) is not checked.
• Click Test Account Settings to confirm the settings are accurate.
• Click Next when finished with this step.

Step 6: Click Finish to complete the setup.

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1. Overview
2. News
3. Helpful guide for setting up your MarketDental email accounts