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Frequently asked questions about cloud products.

It is an all in one system for dental clinics. It brings forms, recalls, messaging, reviews, booking, payments, and reporting into one place.

MarketDental Cloud Platform includes tools such as cloud‑based forms, messaging, online booking, automated reminders, online payments, patient dashboards, send secure documents, AI assistant, phone tools, call analytics, and staff time tracking.

Yes! Our digital forms can be filled out from any device desktop, tablet, or smartphone, by your patients before their appointment. This saves time and eliminates manual data entry for your team.

We automatically request reviews from happy patients and guide them to Google, Facebook, RateMD, and other major platforms. This helps build your online reputation and attract new patients.

Yes. We offer a secure online payment portal so patients can pay their bills anytime, anywhere. You’ll also have real-time visibility into all payment activity.

Our system sends automated appointment reminders and recall messages via text and email. You can customize the timing and messaging to best fit your practice’s workflow.

Absolutely. By automating reminders, forms, and payments, your team can spend less time on repetitive tasks and more time focusing on patient care and the in-office experience.

Yes, our platform is fully PIPEDA/HIPAA-compliant and uses encrypted connections to keep all patient data safe and secure.

Minimal training is needed. We provide guided onboarding and training resources, and our platform is intuitive enough for your team to get up and running quickly.

Yes, all patient forms and communication templates can be fully customized to match your brand voice and clinical workflow.

Yes. Our dedicated support team is available via chat, email, or phone to help you with anything from setup to ongoing optimization.

No. The goal is to replace multiple disconnected tools with one system. Everything works together inside one platform.

We handle setup, integrations, templates, automation, and training. Clinics do not need to manage technical work. Most teams keep their current workflow with minimal disruption.

It reduces manual admin work, improves patient communication, and helps clinics stay organized with recalls, forms, and messaging in one system.

Yes. Clinics usually see fewer missed appointments after switching to automated reminders and confirmations because patients receive consistent follow up messages.

YellowStars helps clinics collect Google reviews after appointments. Strong review profiles often lead to more new patient calls and bookings from Google search.

MarketDental connects marketing, communication, and patient retention tools in one system. Instead of separate platforms, clinics manage everything in one place.

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