Outlined below are our target response time guidelines for the different maintenance tiers we offer. These guidelines pertain to the period within which MarketDental aims to respond to your initial request. It's important to note that these guidelines exclusively apply when submitting a Help ticket.
|Urgent||3 business hours||6 business hours||1 day|
|Not Urgent||6 business hours||1 day||2 days|
MarketDental is an efficient One-Stop-Shop for all your dental web marketing needs. Our dental web hosting and maintenance plan includes FREE support, 99% uptime guarantee, data encryption, daily backups, our servers are fully monitored 24/7 by our engineers.