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Privacy Policy for MarketDental


MarketDental Inc. (“us”, “we”, or “our”) operates the marketdental.com website (the “Service”).

Personal Information Collect, Use, Disclosure and Consent

Personal Information may include your name, email address, age, home address, phone number, marital status, income, credit history, medical information, education, employment information and social registration numbers.

We are committed to providing our clients, customers, members (“you”, “your” or “them”) with exceptional service. Providing exceptional service may involve the collection, use and, at times, the disclosure of your Personal Information. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal. This is to continue to provide exceptional service to you and to comply with all laws regarding the collection, use and disclosure of Personal Information. We will inform you of why and how we collect, use and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.


Personal Information We Collect

We may collect various types of personal information, such as:

  • Contact details: name, email address, phone number
  • Financial information: payment details
  • Other relevant information

Why We Collect Personal Information

We collect personal information to:

  • Verify identity and preferences
  • Manage accounts and provide services
  • Comply with regulations and legal requirements
  • Enhance user experience and customer support
  • Address fraud prevention and debt collection

Consent and Use of Information

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. We may use personal information for purposes such as:

  • Providing requested services
  • Improving our offerings and website functionality
  • Sending newsletters and promotional materials
  • Complying with legal obligations

Sharing Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers and partners who assist us in delivering our services
  • Legal authorities as required by law

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


Security Measures

We implement reasonable security measures to protect personal information from unauthorized access or disclosure. However, please be aware that no method of online transmission or storage is 100% secure.


Your Rights

You have the right to access, update, and correct your personal information. You can also withdraw consent and request deletion of your personal data. Please contact us to exercise these rights.


Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.


Third-Party Service Providers

We may engage third-party providers to assist with services and analysis. They are contractually obligated to protect personal information and use it solely for specified purposes.


Communications and Opt-Out

We may use your personal information to communicate with you about services and promotions. You can opt out of receiving such communications by following the provided instructions.


Compliance With Laws

We may disclose personal information when required by law or to protect our services' security and integrity.


Security

We strive to protect your personal information, but please note that no method of transmission over the Internet is entirely secure.


International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.


Links To Other Sites

Our services may contain links to third-party websites. We do not endorse or control these sites' content or practices and encourage reviewing their privacy policies.


Children’s Privacy

Our services are not intended for individuals under 18 years of age. If we unknowingly collect personal information from minors, we take appropriate steps to remove it.


Text and Email Messaging Policy

1. Scope of Services

We provide text message and email services to support business and patient communications for our clients. These services include, but are not limited to, appointment reminders, confirmations, scheduling updates, patient care information, service updates, account notifications, and billing communications.

2. Communications to Clients

We may send text messages or emails to our clients, including dentists and dental clinics, for business-related purposes such as service updates, account information, and billing.

3. Communications to Patients

For clients using our services to communicate with patients, we may send messages on behalf of our clients for appointment reminders, confirmations, scheduling updates, or patient care information.

4. Consent and Client Responsibility

  • Our clients are solely responsible for obtaining, managing, and documenting consent from their patients before any messages are sent.
  • Consent is considered given when a patient voluntarily provides their contact information to the clinic for the purpose of receiving messages.
  • Patients may withdraw consent at any time by unsubscribing from email communications or replying STOP to text messages. Standard message and data rates may apply.
  • Clients must ensure that all patient contact information is accurate, up to date, and obtained in compliance with applicable laws.

5. Compliance with Law

All messaging practices must comply with applicable laws in Canada and the United States, including:

  • Canada: Canadian Anti-Spam Legislation (CASL), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant privacy regulations.
  • United States: CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and applicable federal and state regulations.

Messages will only be sent to individuals who have provided proper consent. All communications include a clear opt-out mechanism, and we respect requests to unsubscribe or stop messages promptly.

6. Opt-Out and Unsubscribe Mechanisms

  • All communications include a clear and easy method for recipients to unsubscribe or stop receiving messages.
  • Requests to opt-out will be processed promptly in accordance with applicable law.

7. Limitation of Liability

  • We are not responsible for any failure of consent management, delivery errors, or messages sent in violation of law if caused by the client’s failure to obtain or manage proper consent.
  • Clients assume full responsibility for compliance with applicable privacy, anti-spam, and communications laws related to messages sent through our services.
  • We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our messaging services, including claims related to legal compliance, data errors, or third-party disputes.

8. Indemnification

Clients agree to indemnify, defend, and hold us harmless from and against any claims, damages, fines, penalties, or costs arising from:

  • Failure to obtain valid consent from recipients.
  • Violations of Canadian or US anti-spam or privacy laws.
  • Any content or instructions provided by the client for messages sent through our services.

9. Amendments

We reserve the right to update this policy at any time to ensure compliance with legal requirements. Clients will be notified of any material changes. Continued use of messaging services constitutes acceptance of the updated policy.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website.


Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us.


Created: Fri, 14 May 2021


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