PatientsDental™ shows your front desk exactly who to call:
overdue recalls, unconfirmed visits, no-shows.
The real cost of disorganized follow-up
Everyday problems PatientsDental™ was built to solve.
The recall list is 400 names long. There's no priority order, no urgency flag, no sense of who's 6 months overdue versus 18. Staff guess, or don't call at all.
A patient cancels Monday morning. By Tuesday, nobody's followed up. By Friday, the slot is just lost revenue — and the patient booked somewhere else.
It's 4pm. You don't know which of tomorrow's 28 patients actually confirmed. You're either calling everyone or hoping for the best.
Phone number in the PMS. Last note in a sticky on the desk. Recall status in a spreadsheet. Your team wastes 3 minutes every time they pick up the phone.
Staff open SignForms in a separate tab, look up the patient again, find the right form, copy a link, go back to messages, and paste it. Four steps too many.
The hygienist had a great appointment. The patient was happy. Then nobody sent a feedback request, and that Google review never happened.
Priority Action Dashboard
The dashboard shows live counts grouped by urgency — so the first thing your team sees each morning is a prioritized action list, not a raw PMS report.
Clicking any card opens the filtered patient list. No extra steps.
How it works
PatientsDental™ is built around one workflow: find the patient who needs attention, open their file, and do something about it. All without leaving the app.
Every morning, your team sees live counts for unconfirmed visits, cancelled appointments, overdue recalls, and follow-ups due today. No spreadsheet. No guesswork. Just a prioritized list pulled directly from your PMS.
Each dashboard card opens a pre-filtered list — sorted, color-coded by appointment status, and ready to work from. Filter by today, this week, or the next 30 days. Switch between confirmed, cancelled, missed, or overdue in one click.
Click any row to open the full patient file — contact details, upcoming appointments, notes, submitted forms, recall status, and reminder history. From there, send a text, dispatch a form link, request a review, or add a follow-up note. Everything in one panel.
DayView shows every operatory, every appointment, and every provider for the selected day — color-coded by status. Click any block to open the patient. Date persists in the URL, so linking to a specific day is instant.
Add clinic notes with an optional follow-up task — schedule appointment, call back, check insurance, and more. Notes show who wrote them and when. Follow-ups surface back on the dashboard when they're due.
Patient File
No more switching between the PMS, a messaging app, and a form platform. The patient file pulls it all together.
Name, DOB, age, gender. Click-to-copy phone and email. No re-typing.
Next 2 years of scheduled visits, each showing provider and PMS status.
View submitted SignForms with PDF preview. See recall due dates and what's overdue.
See every automated reminder sent — 2-week, 1-week, 24-hour — and whether the patient confirmed.
Appointment status at a glance
Built-in integrations
PatientsDental™ connects to the rest of your MarketDental stack and reads live data from your PMS, so your team never has to copy-paste or switch windows to take action.
Select the forms, generate the link, send by SMS, all from inside the patient file. The submitted form shows up in the same panel.
Send a YellowStars feedback request by email, SMS, or both — straight from the patient file, right after a good appointment.
Open or continue a Messages™ conversation directly from the patient file. The thread is attached to their record, not buried in a separate inbox.
PatientsDental™ reads directly from your practice management software. Patient records, appointments, and recall data stay current automatically.