Re.Call.Dental™ is built for the way real offices work: hygiene and recall patients need steady outreach, appointment days need fewer surprises, and your front desk needs a clear priority list, not another manual project at the end of a long day.
Whether patients simply forgot to book, moved their visit out, or stopped responding to generic reminders, you get tools to reach them professionally, plus welcome messages, online booking, forms, and feedback options when your office is ready to use them.
Everything is designed so owners and managers can grow recall without adding another full-time job at the front desk.
Features & Benefits
Automated Hygiene & Recall Outreach
Patients receive timely email and text reminders when they are due for hygiene and recall visits, so fewer appointments slip through the cracks while your team spends less time chasing lists.
Due & Overdue Patient Visibility
See who is coming up for recall, who is already overdue, and who needs attention now, without spreadsheets or sticky notes passed around the front desk.
Appointment Reminders
Automatic reminders before scheduled visits help reduce no-shows and last-minute gaps, so your chair time stays productive.
Appointment Confirmation Requests
Patients can confirm upcoming visits from the reminder you send, so your team knows who is still planning to come and who may need a call before the day gets busy.
New Appointment Confirmations
When a patient books, they get a clear confirmation message. That sets expectations early and cuts down on day-of confusion and missed appointments.
Staff Reminders & Recall Follow-Up
Your team gets organized tasks for patients who still need a personal call or touch, prioritized so front desk and coordinators know exactly who to work next.
Targeted Office Messages
Send the right message to the right group of patients, such as reactivation, announcements, or seasonal hygiene prompts, using patient lists your office already trusts.
New Patient Welcome Messages
Make a strong first impression with a professional welcome message when someone new joins your practice, before they ever sit in the chair.
Online Appointment Booking
Let patients request or book hygiene and recall visits online on their own time, fewer phone tag games for your front desk and more filled appointments after hours.
Digital Patient Forms
Send intake, update, and consent forms electronically so patients can complete paperwork before they arrive, less clipboard time at check-in.
Patient Feedback
Collect feedback after visits so you hear how patients feel about their experience while it is still fresh, useful for coaching your team and protecting your reputation.
Message History Per Patient
See which reminders and recall messages were sent to each patient, so your team is never guessing whether someone was already contacted.
Respect Patient Contact Preferences
Honor how patients want to be reached and when they have opted out of text or email, professional outreach without frustrating people who asked not to be contacted that way.
Patient Notes Your Team Can Share
Keep recall and outreach notes on the patient record so whoever picks up the phone has context, no more repeating the same conversation from scratch.
Waitlist for Openings
When patients want an earlier visit or a specific time window, capture their preferences so your team can match them when a slot opens up.
Practice Activity Overview
A simple snapshot of recall and messaging activity helps owners and managers see whether outreach is moving, not buried in separate systems.
Works With Your Dental Software
Patient and appointment information stays aligned with the practice management system you already use, so your team works from current data, not duplicate entry.