FAQ

It takes approximately 1 month to build a website from start to finish.
Our Simple Website Creation/Development Process is broken down here.

Before we begin working together, we’ll usually have an initial chat on the phone to discuss the project. Once we get started, you will have a project manager assigned and most of the communication will take place over email.

This makes the process a lot easier as we’ll have all of the information saved and can come back to it later. Once we’ve finished the project, we will book your digital marketing training session.

We’ll be able to discuss this on our discovery call before we start working together.

Our website questionnaire will help us get a better idea of your practice and what message you want to convey online to attract and retain patients.

• Your contact info
• Techical information
• Dental services
• Your logo in vector format (AI, EPS, PDF, SVG)
• Perception, look & feel
• Social media links
• Images and bios of your team
• Images of your practice

Yes, we split the payment into two. The first 50% is usually taken once you have seen the mockup of your homepage and you’re happy to move forward. The following 50% is taken 30 days after this. We also offer 12 fixed monthly installment payments.

If we build your website, we will manage the hosting for you so you don’t need to do anything. We have our own servers in a datacenter located in Edmonton, AB

Yes, we can arrange a maintenance package to suit your needs. This can range from 1 hour to 3 hours per month and we can discuss a package that’s right for you.

Yes, our CMS allows you to make changes yourself (basic HTML knowledge is required).

It depends on the package you choose. We are happy to write the text for your website if you would like. We have a copywriter in-house who will create the content for your website so you don't have to.

The time it takes for your website to appear on Google depends on a number of factors. There's no clear answer to this question as Google changes their requirements all the time. However, we have had clients get to the first page for their main keywords within days of launching.

We are happy to talk more about your search engine strategy if we haven’t already.

Yes, as long as it’s available for purchase, we'll register it for you and pay for the first year. We'll send you an annual invoice for the renewal fees.

You will own the domain. We will register the domain in your name and address and it belongs to you. This means you have ultimate control over it.